Frequently Asked Questions
Deliver Time
To tell you the truth, in virtual currency trading industry, to some extents, deliver time determines everything. We devote ourselves to speed up! We are one of the soonest gold sellers in China.
How soon can you deliver the gold ?can you guarantee it ?
A:We are the largest wow gold suppliers in China, owning over 2000 units of computers and 4000 Farmers. So our deliver time is amazing. The fastest time will be within 3 hours or as long as 24 hours in several servers all depending on the status of our inventory and the amount of orders in the same server in the deliver queue .Our deliver team are devoting themselves to improving the deliver time .No worries, Just trust!
How to deliver the gold, mail or ingame trade?
A: Depends on the situation of trading, we prefer to trade the gold face to face ingame. For 100% security! Gold arrives at when you are playing. What a wonderful thing! We will send you a phone call or whisper you ingame to arrange an ingame trade. Normally：World of Warcraft meeting place: Alliance at Goldshire .Horde at Retchat .You can contact our customer service for the certain trading site.
Safety
As you known, it is the safety that is the most important point when we choose to buy the gold from website!
Is it safe to buy the gold in GameGoldGuide.com?
A: I always speak to myself: If I were a wow player, I will choose GameGoldGuide!
Safety:
Tested by McAfee. Verified PayPal seller. Owning GameGoldGuide TM
Gold is farmed by our farmers manually.
Mainly transfer the gold face to face in the game.
100% refund guarantee if the gold is not fallen in time.
Payment & Order
Which Payment Method I can use?
A:We accept all kinds of payment. Including PayPal, Postbank,MoneyBookers , Direct Debit, Giropay, Sofortüberweisung, iDEAL, Inteligo, eNETS, BBL HOMEPAY, NetPay, Nordea Solo, Solo, POLi, mBank, Debit Card, PKO BP (PKO Inteligo). But we advise you to pay via MoneyBookers, because MoneyBookers accepts all kinds of credit card (VISA, MASTERCARD, DELTA/VISA DEBIT, VISA ELECTRON, AMERICAN EXPRESS, DINERS, and JCB.) It will never be a problem to pay in GameGoldGuide.com!
Please tell me the procedure of placing an order in your website.
A:It is easy to order in our GameGoldGuide.com .The procedure: register or login → choose your game, Server, faction, amount →fulfill your information →choose the payment method → click buy now! Of course, make sure everything you entered is correct .at last you will process to the last step: pay! Your job has done perfectly since you paid! Just wait for our gold that is our deliver team’ job！
How can I check my order?
A:After you've paid, you will receive a confirmation email of your payment, which will be sent to your email account. It will list the details of your order. Please feel free to check and feedback. If any questions you have about your order, please contact our Live Support freely.
Can I get a promo code? How about your price?
A:It is frequent in GameGoldGuide.com to provide Preferential Activities. We send promo code to our customers often, so getting a promo code is easy in GameGoldGuide.com .Meanwhile .Our price is unbeatable! Great saving for you! You can check it from our homepage.
Golden Service
How can i contact you?
A:Our customer service team is available to assist you 24 hours a day, 7 days a week, You can ask for Lily ,Judy, John and etc. reach our support team via email or live support and they will be more than happy to assist you with any questions you may have. What are you waiting for? Start to experience our Golden Service.
If you have any other questions, please feel free to contact us. 24/7 Online Service. We are always waiting for you.
